Customer service
Technical support

Customer service

We make it our business to know your business
With Rixona you do business with people who know your business. They know what they’re talking about and you always speak directly to the person who can tell you everything about your order and make all necessary decisions.

Rixona is at the forefront of signalling market trends and developments. Our aim is to make your production activities more successful, any way we can. We are one of the largest providers of potato granules and flakes in the world, but our approach is still a personal one. We want to be the company that customers can trust and enjoy doing business with. We give our customers practical support and are very flexible when it comes to delivery of products.

Optimal logistics
In order to assure that our customers receive their orders exactly on the day and time they have indicated, Rixona works with a wide variety of transporters across land and water. We simply cannot afford our products arriving too late, so our transportation planning is handled with the greatest care.

We see our customers’ complaints as very important opportunities to improve our service even further. It is our target to not only solve the problem as well as we can, but we also do our utmost to prevent a situation from recurring. And of course we always keep our customers informed about all measures we take.

0031 (0)478 524 747
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